How to choose the Best software solution for your veterinary clinic

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03 May

How to choose the Best software solution for your veterinary clinic


Today, it has become a difficult job to manage a veterinary clinic without the use of Practice Management Software(PMS). With the help of PMS, practice owners organise the clinic’s operations, take care of billing, manage schedules and store the information about patients. There are at least 100 vendors who provide software solutions for veterinary clinics. Hence, it becomes very difficult for the practice owners to choose the right PMS for their veterinary clinic. Here, in this article we will share few suggestions on how to choose the best veterinary software for your clinic. We hope this helps you in making the right choice.

Why to choose the Best Veterinary Software?

If you do not make the right choice now, then your clinic will get stuck with that software for a really long time. Buying a Veterinary Software will mean that spending a lot of money in installing the software, getting your staff trained to use the software & streamlining your clinic’s activities to cope with the software. All these efforts will go in vein if you end up unsatisfied with the software after a few days. And, it becomes a nightmare when you migrate from one software to another. Because, the old data has to be formatted before transferring to the new software and in this process a large chunk of your data will be lost. You will lose a lot of information about your clients & patients during this transition. Therefore, it becomes very much necessary to do some research about different Veterinary Software vendors out there & make the right decision.

A Checklist for selecting your Veterinary Software

1. How old is the software?

‘Old is Gold’. Old software companies tend to possess the knowledge of the industry. Veterinary medicine is a niche industry. The procedures followed by veterinarians are very different from the human healthcare industry. Only a software that has been around for a long time can have the depth of features that veterinarians need. These software have evolved over time by receiving inputs from various veterinarians around the world.

The Veterinary PMS vendors usually roll out new version of their software every 10 years. While launching new version to the Market, they float the beta version of the software to Veterinary Clinics who wish to give it a try. It isn’t a bad idea to get a subscription of the beta version of the software which comes free of cost.

2. When was the latest version of the software released?

The Veterinary PMS vendors usually roll out new version of their software in every 10 years. While launching new version to the Market, they float the beta version of the software to Veterinary Clinics who wish to give it a try. It isn’t a bad idea to get a subscription of the beta version of the software which comes free of cost. When the New Versions of Veterinary Software are released, you can see some major upgrade in technology(e.g. Transition from Server Based model to Cloud based, Change in Pricing Structure, Release of mobile apps, etc.). It is always advisable to start using a software whose latest version has been released in last 1 year. By doing this, you will get the access to latest technology for your veterinary clinic. Also, your clinic will be saved from any change in technology for a really long time.

3. Is it cloud based?

Cloud-based softwares are more reliable, pocket friendly & flexible. Most of the Veterinary Clinics are now preferring to adopt cloud based software for their clinic. Storing your clinic’s data in cloud will reduce your hardware expense and give you more secure data storage. Another advantage of cloud technology is that, it can be accessed from any location, be it your clinic, client’s location or your own house. Hence, it gives you more flexibility & mobility. Cloud based subscriptions are easily scalable. For example, if your clinic has 3 veterinarians now & you are planning to bring in 2 more veterinarians to your team, then adding new accounts in your Practice Management Software will not be an issue. If the size of your patient database grows over time, then also adding more storage will be just one phone call away. You can just pay as you grow with cloud based veterinary software.

4. Does it integrate with the Labs you use?

Different veterinary clinics use different reference labs based on the geographical location of the clinic. There would be inhouse labs as well, with which your VPM Software should integrate. It is advisable to check for the list of Integration Partners of a Veterinary Software before selecting it for your clinic. If the lab that you are using is in the list partners, then only you should go for it.

5. Will it help you grow your practice?

Do not buy a Veterinary Software just because you want to automate the activities of your veterinary clinic. You should also look for the Marketing aspects of a Veterinary Software while choosing it for your clinic. Check if the software has a robust database for storing your client’s information so that you can leverage it for marketing of your clinic. Features like Sending Emails, SMS, Postcards, Online Appointment Booking & Customer Loyalty Program can make your clinic look great in the eyes of your customers.

Try VETport

VETport is a Veterinary Software / Practice Management Software (PMS) which allows veterinarians to organize & manage their practice flawlessly. Here are some interesting features of VETport:

  • Offers 30 Days of FREE trial for Veterinarians who are new to Practice Management Softwares. There will be no contracts, no obligations, & option to upgrade, downgrade or cancel anytime in that 30 days.
  • A personalized dashboard with the option to customize as per your need & convenience. Just drag & drop.
  • Easy appointment fixing with just one click. Send automated reminders to clients as well as providers through call, SMS & Emails.
  • Task manager to manage & prioritize tasks to be carried out in the clinic.
  • Integrated with most of the labs to fetch reports without hassle. Options to connect labs like Idexx, Antech, Gribbles, AdShoot, and many more.
  • Integrated with most payment gateways to easily manage your payments. Receive payments through Credit Cards, Cash, Debit cards, Cheques, etc.
  • Manage clinic's inventory directly from the dashboard of the Software. Place orders, add vendors, change pricing with inventory management.
  • Analytics on Accounting, Finance, Marketing, Communication & what not. Get reports on anything & everything that is happening in your clinic.
  • VETport Marketplace offers applications to add more features to your PMS account.
  • The option of online booking for your clients.
  • Free Support, Demo & Training.